Legal

Privacy Policy

We are committed to protecting your personal information and your right to privacy. This policy explains how AAP Group collects, uses, and safeguards your data.

Last Updated: 2 April 2026

1. Introduction

Al Ansari & Partners (AAP) Group ("AAP", "we", "our", or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our retail stores, or engage with our distribution services. By accessing or using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our services.

2. Information We Collect

2.1 Information You Provide Directly

We collect personal information you voluntarily provide, including: • Full name and contact details (email address, phone number, WhatsApp number) • Company name, business type, and industry • Mailing or billing address • Inquiry details, messages, and service requirements • Any other information you choose to share with us via our B2B inquiry forms or direct communications

2.2 Information Collected Automatically

When you visit our website, we may automatically collect: • IP address and approximate location data • Browser type, version, and device information • Pages viewed, time spent, and navigation paths • Referring website addresses • Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information about you from third-party partners, business referrals, or publicly available sources to supplement our records and improve service delivery.

4. How We Use Your Information

We use the information we collect for the following purposes: • To process and respond to your B2B inquiries and business requests • To manage and fulfil retail transactions and orders • To send service updates, account notifications, and relevant promotional offers • To communicate via SMS, WhatsApp, RCS, email, or phone calls as consented • To improve our website, products, and service offerings • To comply with legal obligations under Qatari law • To prevent fraud and ensure the security of our systems • To analyse usage patterns and enhance user experience

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances: • **Service Providers**: Trusted third-party vendors who assist us in operating our website or business (e.g., email delivery, analytics), under strict confidentiality obligations • **Business Partners**: Distribution entities within the AAP Group when necessary to fulfil a service request • **Legal Requirements**: When required by law, court order, or governmental authority in Qatar or applicable jurisdictions • **Business Transfers**: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer required, we will securely delete or anonymise it.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. These may include: • **Essential Cookies**: Required for the website to function properly • **Analytics Cookies**: Help us understand how visitors interact with our website (e.g., Google Analytics) • **Marketing Cookies**: Used to deliver relevant promotional content You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

9. Your Rights

You have the right to: • **Access**: Request a copy of the personal information we hold about you • **Correction**: Request correction of inaccurate or incomplete information • **Deletion**: Request deletion of your personal data, subject to legal obligations • **Opt-Out**: Withdraw consent for marketing communications at any time • **Portability**: Request your data in a portable, machine-readable format To exercise any of these rights, please contact us using the details in Section 11.

10. Third-Party Links

Our website may contain links to third-party websites, including the AAP Qatar Portal (aapqatar.nadij.qa). We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Address

Al Ansari & Partners Group
Doha, State of Qatar

Have questions about your privacy or data? We're here to help.

Contact Our Privacy Team